Fire Door Range - Price Guarantee Terms and Conditions
Fire Door Range ("we," "our," or "us") is pleased to offer a Price Guarantee to our valued customers. We are committed to providing you with the best prices on our fire doors. However, please note that this Price Guarantee is subject to certain terms and conditions outlined below:
Terms and Conditions of Our Price Guarantee:
- Eligibility: The Price Guarantee is applicable to purchases made directly from Fire Door Range and is available to individual customers and businesses alike.
- Qualifying Products: The Price Guarantee applies only to identical products. An "identical product" is defined as a fire door that meets the following criteria:
- Same Manufacturer: The product must be manufactured by the same company.
- Same Model: The product must be of the same model and have identical specifications, including size, materials, and features.
- Same Condition: The product must be brand new and in its original packaging.
- Documentation: To avail of the Price Guarantee, you must provide us with written evidence of the lower price. This can be in the form of a written quotation or a publicly accessible advertisement, specifying the lower price for the identical product.
- Comparison: We will verify the lower price and compare it to the price of the identical product offered by Fire Door Range. The Price Guarantee will only apply if the lower price is found to be for an identical product.
- Exclusions: The Price Guarantee does not apply under the following circumstances:
- Clearance Sales: Prices from clearance sales, closeout sales, liquidation sales, or any similar sales events are not eligible.
- Auctions and Bidding: Prices obtained through auctions, bidding processes, or any other non-standard pricing methods are not eligible.
- Special Promotions: Prices offered as part of special promotions, bundles, discounts, or coupon/ discount codes are not eligible.
- Refurbished or Used Products: Prices for refurbished or used fire doors are not eligible.
- Errors or Misprints: Prices that result from typographical errors, website glitches, or misprints are not eligible.
- Discretion: We reserve the right to determine the eligibility of any claim made under the Price Guarantee, and our decision will be final.
- Adjustment: If your claim meets all the terms and conditions of our Price Guarantee, we will adjust the price of your purchase accordingly. Price adjustments will be made at the time of purchase or within a reasonable period, as determined by us.
- Limited Duration: Our Price Guarantee is subject to change or discontinuation at any time without prior notice. Claims will be honoured for purchases made while the Price Guarantee is in effect.
- Effective Date: These terms and conditions, outlining our Price Guarantee, come into effect on 1st January 2024 and are applicable to all transactions made with Fire Door Range after this date.
- Geographic Limitations: Please note that the Price Guarantee is applicable exclusively to purchases made within the geographic regions in which Fire Door Range operates.
- 11.Price Adjustment Process: In the event that your claim qualifies for the Price Guarantee, the price adjustment will be applied through a method determined by us. This could include a refund, a discount on your next purchase, or another mutually agreed-upon arrangement.
- Time Limit for Claims: All claims under the Price Guarantee must be submitted within 30 days of the original purchase. Claims received after this period may not be eligible for consideration.
- Communication Method for Claims: To initiate a claim under our Price Guarantee, please contact our customer service team at [Insert Customer Service contact information]. You can reach us through email, phone, or by visiting our physical address during business hours.
- Customer Responsibilities: To expedite the processing of your claim, please be prepared to provide all necessary information promptly and respond to any inquiries from our team in a timely manner.
- 15.Applicable Law: These terms and conditions are governed by the laws of England and Wales and any disputes or legal matters arising from these terms shall be resolved in accordance with these laws.
- Accessibility of Terms and Conditions: We have made these terms and conditions readily accessible on our website and in-store. By making a purchase from Fire Door Range, you acknowledge and agree to these terms.
- Customer Privacy: The protection of your personal information is of utmost importance to us. Rest assured that all customer data will be handled in strict compliance with applicable data protection laws.
- Price Guarantee Expiry: The Price Guarantee is subject to change or discontinuation at any time without prior notice. Claims will be honoured for purchases made while the Price Guarantee is in effect, as determined by Fire Door Range.
By making a purchase from Fire Door Range, you acknowledge and agree to the terms and conditions of our Price Guarantee. If you have any questions or wish to make a claim under the Price Guarantee, please contact our customer service team at sales@firedoorrange.com
We are committed to providing you with high-quality fire doors at competitive prices, and our Price Guarantee reflects our dedication to your satisfaction.
Fire Door Range
October 2023